Terms & Conditions
Effective as of September 1, 2026
These Terms & Conditions govern the mutual rights and obligations between Noblesse Culture, s.r.o. (the "Provider") and clients when providing rental brokerage and property management services.
1. Introductory Provisions
These Terms & Conditions (the "Terms") form an integral part of the agreement between the Provider and the Client and govern the terms of providing real estate services through the noblessehomes.cz website.
By submitting an inquiry form or entering into an agreement, the Client confirms that they have read and agree to these Terms.
2. Definitions
The Provider means Noblesse Culture, s.r.o. The Client means any natural or legal person using the Provider's services in connection with the rental or management of a property.
3. Services Provided
The Provider offers rental brokerage within the meaning of Act No. 39/2020 Coll., on Real Estate Brokerage, as well as property management, as further described on the individual pages of the website.
The specific scope of the service and the amount of the commission, or the method of determining it, are always set out in a separate written real estate brokerage agreement concluded with the Client in accordance with Act No. 39/2020 Coll.
4. Rights and Obligations of the Parties
The Provider undertakes to provide the services with professional care and to keep the Client informed about the progress of their request.
The Client undertakes to provide the Provider with true and complete information necessary for the proper provision of the service.
Where the subject of the real estate brokerage is a property registered in a public register, the Provider shall hand the Client an extract from the Land Register on the date the real estate brokerage agreement is concluded.
5. Professional Indemnity Insurance
Within the meaning of Act No. 39/2020 Coll., on Real Estate Brokerage, the Provider is insured against liability for damage caused in the course of real estate brokerage activities.
6. Price and Payment Terms
The price of the service and the method of payment are governed by the individual agreement concluded between the Provider and the Client, or by the Provider's current price list.
7. Anti-Money Laundering (AML) Measures
In specified cases, the Provider is an obliged entity under Act No. 253/2008 Coll., on Selected Measures against Legitimisation of Proceeds of Crime and Financing of Terrorism, and is entitled to carry out client identification and due diligence to the extent set out by that Act.
8. Personal Data Protection
The processing of Clients' personal data is governed by a separate personal data processing policy (GDPR), available on the Provider's website.
9. Right of Withdrawal
Where a real estate brokerage agreement is concluded by distance means, for example through a form on the website, and the Client is a consumer, the Client has the right to withdraw from the agreement without giving a reason within 14 days of its conclusion.
The Provider shall give the Client a sample withdrawal form together with the real estate brokerage agreement. If the Client was not informed of the right of withdrawal, the withdrawal period is extended in accordance with the Civil Code.
10. Out-of-Court Dispute Resolution
The Czech Trade Inspection Authority (Česká obchodní inspekce), with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: adr.coi.cz, is competent for the out-of-court resolution of consumer disputes arising from the agreement.
The Client is entitled to submit a proposal for out-of-court dispute resolution to the above-mentioned body at any time during or after dealings with the Provider.
11. Final Provisions
These Terms take effect on the date of their publication on the Provider's website. The Provider reserves the right to amend the Terms to a reasonable extent.
Matters not covered by these Terms are governed by the laws of the Czech Republic, in particular the Civil Code and Act No. 39/2020 Coll., on Real Estate Brokerage.